Our Assurance to you
We hold our food safety and hygiene standards in the highest regard, taking ample precautions to ensure that our food is not only delicious, but also safe to consume.
Here are the steps we have in place that will give you a peace of mind when you order from us:
Mandatory temperature screening for all employees and visitors
All employees and visitors are required to have their temperature screened at the entrance of our premises.
Travel declaration for all employees and visitors
All employees and visitors are required to declare their travel history for the past one month, regardless of the country they have visited.
Maintain high standards of personal hygiene
All employees are encouraged to frequently wash their hands using proper washing practices to uphold a high hygiene level. Hand sanitisers are readily available at multiple touchpoints around the premises as well.
Enhanced cleaning regime
We have increased cleaning and disinfection routines in our kitchens, our vehicles as well as our premises. Surfaces on publicly accessible areas within the premises that employees come into contact with will be cleaned and wiped down with disinfectants once every four hours.
Enhanced food safety and hygiene practices
Our team of food safety and hygiene officers continue to uphold our hygiene practices. Each kitchen is assigned a qualifed food safety officer who oversees the food management system by conducting daily routine inspections and food samplings.
Food safety tests at laboratory
Food samples, hand swabs of food handlers as well as swab samples of food preparation and packing surfaces are submitted for laboratory testing every month to ensure our food is safe from microbiological contamination
Distribution of face masks to frontline employees
As an additional measure, our frontline employees consisting of catering captains and our retail crew are given face masks for them to mask up.
Our people are our assets
We seek our customers’ cooperation to ensure proper precautionary measures are in place, as our employees’ health and wellness are of our concern as well. Internally, cooling water and healthier lunch options are provided to our employees.
Individually-packed cutlery
Customers have the option to change their cutlery to individually-packed cutlery for their catering orders. Consisting of a fork, spoon and napkin, each set is pre-wrapped by our partners from MINDS.
Join us for an exclusive central kitchen tour
Still have doubts regarding our food safety and hygiene measures? Why not see it for yourself via a Kitchen Tour! Speak to our friendly catering consultant to schedule an appointment for the kitchen tour